15 Cruise Ship Holiday Tips For Post Covid Cruising

A cruise ship holiday is definitely something to try and tick off our bucket list while we can still fully appreciate the experience.  Unfortunately, though, Covid has made the process just that little bit more complicated but with some foresight and a few basic preparations, cruise ships remain an excellent and enjoyable way to travel the world.  It is still possible to have your cruise, and enjoy it.

The Effects Of Covid On Cruising Holidays

When Covid shut down cruise liner operations globally, the cruising industry per se worked very hard to improve onboard health for passengers and crew.  Many of the bigger lines implemented new technologies and upgraded their facilities and processes.

Taking a leaf out of land-based enterprises, some have installed state of the art air-conditioning systems that pull in fresh air from outside instead of recirculating air.  Most now have dedicated healthcare facilities for Covid and other infectious patients.  Protocols are in place for more effectively managing disease outbreaks on board.  Sanitising stations abound.  Cleaning procedures have been improved, mask wearing and social distancing are recommended where possible, and so on.

As these measures come into play, most companies are winding back their specific Covid prevention policies (social distancing, mask and vaccination mandates etc).  As a consequence, outbreaks on ships will, and are, increasing.

Cruising In A Covid World

It’s pretty much a given that the relatively carefree days of cruising holidays, when your biggest concerns were avoiding theft and remembering to slip/slop/slap before heading outside, are gone.  Like we’re seeing in the ‘real world’, it’s now up to individuals to take responsibility for their own health whilst cruising.  With that in mind, here are our top post-Covid cruise ship tips for a safer cruising holiday.

Cruise Ship Holiday Tip #1: Check Travel Insurance Requirements

Interesting information: almost 70% of Australians believe the Australian Government will ensure they get medical treatment if they need it overseas and 43% think the government will pay for said treatment.  Obviously we’re referring to Medicare, and neither assumption is correct.

Cruise Ships, Medicare, And Private Health Insurance

If you’re leaving Australian waters, neither Medicare nor private Australian health insurance will follow you out [1].  In fact, they won’t follow you more than 20 kilometres away from any Australian port, even if you’re staying within Australian waters for your entire cruise (domestic cruise), and there’s an Australian-registered doctor on duty (rare).  You may come across a few websites stating differently but as with anything, go directly to the source, namely either the Medicare or Australian Government websites.

A Travel Insurance Policy: Don’t Cruise Anywhere Without It

Cruise companies and the Australian government recommend taking out travel insurance that covers cruises and Covid, even on domestic cruises.  On international cruises, an international travel insurance policy with cruise and Covid cover is also mandatory with most cruise lines.  A few countries (Singapore, Thailand, UAE etc) also won’t let you in without appropriate travel insurance.

Most standard international travel insurance policies cover expenses relating to:

  • Medical emergencies including treatment and evacuation,
  • Trip cancellations, amendments, interruptions, or delays,
  • Damaged, stolen or lost luggage / property.

However, they don’t always automatically include cruises, in which case you’ll have to specifically request it and pay extra.  It’s usually called ‘specialist cruise cover’.

Always check Covid policies carefully when buying your insurance.  Some policies have basic Covid cover that pays your medical costs if you actually get Covid overseas but don’t necessarily cover cancellation fees if you have to cancel your trip, or parts of it, because of Covid outbreaks.  You may also find that Covid cover for cruises, if the policy has it, is very limited or excludes Covid acquired on multi-night cruises altogether.

To Do: The good news though is that there are travel insurance policies that do cover most of the above.  Shop around until you find one.

Cruise Ship Holiday Tip #2:  Find Out What Happens If There Is A Covid Outbreak On Board, Or You Contract It

Cruise ship companies now have precise policies and procedures in the event of an onboard Covid outbreak.  They may isolate infected passengers in their cabins, move them to specific quarantine locations on the ship, or try and send them home or to shore for treatment.  Furthermore, if the ship isn’t allowed to enter a port because of a Covid outbreak (onboard or on shore), it could be forced to hang around offshore for days.  Ask the company what happens to their passengers should this happen.

It’s also possible that if there are Covid positive passengers on board, scheduled regional stops will be cancelled, particularly if local medical infrastructure wouldn’t be able to cope with an outbreak.

To Do: Familiarise yourself with all possible scenarios so you’re not caught unawares.

Cruise Ship Holiday Tip #3: Consider Vaccinations and Test Beforehand

Vaccines may not prevent you getting Covid and other viruses.  However, they will probably reduce your chances of having to spend the better part of your holiday laid up in the ship’s hospital, or isolating in your cabin.

Even if it’s not required for boarding, get tested before you leave home and if you or any of your travelling companions return a positive result, don’t go.  It’s better to be sick in the comfort of your own home, close to familiar medical help should you need it.  You also won’t be spoiling anyone else’s holiday by spreading it around.

Check the entry requirements of all the countries your cruise stops in with respect to Covid and other vaccinations.  Some countries require all visitors to their shores to be vaccinated.

To Do: Get yourself an Australian-issued International COVID-19 Vaccination Certificate (ICVC).  It’s free, and accepted at all international borders.

Cruise Ship Holiday Tip #4: Use Commonsense And Take Precautions As Appropriate

Cruise ships are crowded enclosed environments, much the same as packed football stadiums, crowded concert halls, and big shopping centres on Boxing Day.  They are full of people from all over the place who could have all manner of contagious health conditions.  The only difference is that you’re cooped up with them for longer on a cruise ship.  Nevertheless, measures you’d apply to keep yourself safe in any crowded environment will also apply on a cruise ship.

To Do: Wear a mask indoors when you leave your cabin, and whenever you’re going to be in close contact with other people.  Keep your distance as much as possible, wash your hands regularly, use sanitiser, and wipe everything you touch with antibacterial wipes first.  This leads us to our next tip….

Cruise Ship Holiday Tip #5:  Take Hand Sanitiser And Wipes With You

Although cleaning protocols on cruise ships have undergone significant improvements since Covid, it’s still a good idea to be prepared.  Take plenty of hand sanitiser and antibacterial wipes with you.  Use them as you would in any other crowded environment – wipe surfaces down before touching them and apply sanitiser to your hands regularly.  Also keep your hands clean and away from your face.

Cruise Ship Holiday Tip #6:  Book A Refundable Or Transferable Cruise

Almost all the major cruise lines have updated their cancellation policies to factor in unpredictable Covid situations – from fresh outbreaks to testing positive.  However, most come with certain caveats so check these carefully before you book.

To Do: Know where you stand with respect to refunds or credits should you or a travelling companion test positive for Covid prior to leaving, and have to cancel.

Cruise Ship Holiday Tip #7:  Book Refundable Airfares Or Bus Tickets

Unless you live within driving distance of your cruise liner’s departure point, you will probably be flying or bussing there.

To Do: As with the cruise itself, check cancellation policies carefully prior to booking your flight or bus ticket.

Cruise Ship Holiday Tip #8: Check Your Passport And Visas

This might sound like a no-brainer but nonetheless….  Many travellers have been caught out because they didn’t realise until the last minute their passport had expired, or would expire mid trip.

The Australian Passport Office advises that it takes at least 6 weeks to get a new one, and that you should begin this process about 6 MONTHS before you plan to travel.  They do have a paid priority service that guarantees the issue of a passport within 2 business days BUT only AFTER they receive all relevant documents from Australia Post.

To Do: Check your passport well before your boat leaves and also sort out any visas you’re going to require.

Cruise Ship Holiday Tip #9: Book Through A Travel Agent

Travel agents are far better equipped and have the time and expertise to handle last minute itinerary changes, cancellations, disruptions and the like.  They’ll also know what visas you need, the various vaccination policies of the countries you’re visiting, and so on.

To Do: Get a travel agent to do all the leg work for you.

Cruise Ship Holiday Tip #10:  Choose Adults Only Cruises

Unless you absolutely have to travel with children – perhaps you’re taking the grandchildren on a cruise – book yourself on adults’ only cruises.  Some children, particularly very young ones, may not be vaccinated yet.  Besides which, you’ve probably been there and done that with respect to family holidays so you’ve earned a peaceful break where you’re only dealing with other like-minded mature adults!

Cruise Ship Holiday Tip #11: Take Care of Your Health Generally

Sitting on a ship for hours, even a big one, can be tiring and unhealthy.  So it is important to take care of your health while on board and make sure you stay healthy whilst enjoying your cruise.  You can do this by:

  • Not eating too much junk food: Junk food is usually high in calories and fat, which can lead to weight gain and other health problems. Make sure you keep a check on how much junk food you eat.
  • Exercising regularly: Exercise helps in reducing stress, keeping a healthy heart, improving mood, and having better sleep quality. It also helps in making sure you do not put on weight because of inactivity.  Try to exercise at least 30 minutes every day after dinner or before bedtime by going for walks or jogs around the ship.
  • Drinking more water: Drinking more water keeps your body hydrated and flushes out toxins from your system.

Cruise Ship Holiday Tip #12: Book A Balcony Cabin

If you want to get the most out of your cruise, and be able to spend more time outside whilst reducing contact with potentially infected fellow passengers, book a balcony cabin.  You can bask in the fresh air there instead of on a crowded deck or pool side.

Cruise Ship Holiday Tip #13: Don’t Forget To Take Photos

With today’s modern portable gadgetry there’s no excuse for not keeping a photographic record of your trip.

To Do: Take photos every chance you get.  You probably should make sure you have a copy saved somewhere too in case you lose your phone, or it ‘breaks’.

Cruise Ship Holiday Tip #14: TYO Snacks If Possible

Taking pre-packaged (and unopened) snacks with you will reduce the amount of time you spend queuing for these on board and potentially exposing yourself to bugs.  It will also be much cheaper!  Note though that you won’t be allowed to take homemade meals, opened products, or perishables.  You also can’t take electrical equipment like your favourite kettle or coffee machine, although you can take unopened jars of instant coffee, packets of ground coffee and a French press.  The good news is that coffee (and tea) are in plentiful supply all around the ship.  All you have to do is order, and pay, for it.

Cruise Ship Holiday Tip #15: Time Your Embarkation Arrival To Avoid The Crowds

If you want to avoid the embarkation crowds arrive as early or as late as possible.  That way you’ll beat the rush or arrive after everyone else is already on board.

All that’s left is to enjoy your cruise!

[1] https://www.health.gov.au/health-alerts/covid-19/international-travel/cruise-travel

 

The information contained on this site is general in nature and has been prepared without considering your objectives, financial situation or needs. You should, before acting on any advice, consider its appropriateness to your circumstances (including your objectives, financial situation and needs). You should also consider the relevant PDS before making any decision about any product.

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Privacy Policy

1. Introduction

1.1 Count Limited and its related bodies corporate (collectively ‘Count’, ‘we’, ‘us’, ‘our’) respect your privacy and are committed to protecting your privacy. We understand the importance you attach to information that identifies you (your ‘personal information’) and we want to help you protect it.

1.2 We are bound by, and committed to supporting, applicable privacy legislation including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy (‘Policy’) explains how we collect, hold, use, and disclose your personal information that we may obtain when you submit information to us in person, by mail or email, or by visiting our website.


2. How do we collect and hold personal information about you?

2.1 We collect personal information from you in a variety of methods. Examples of how we collect personal information include: 

  • Through communications between you and our representatives or your adviser or accountant;
  • Your use of our website;
  • Completing application forms in relation to products and services;
  • Other avenues, where required to meet regulatory requirements and comply with the law;
  • When you apply for employment with us;
  • Through marketing activities which request information from you, such as surveys.

2.2 Because our products and services are often offered by intermediaries such as financial planners, solicitors, or accountants, we may collect personal information about you from these third parties.

2.3 You can deal with us anonymously or by pseudonym unless it is impractical for us to deal with you where you have not identified yourself or have used a pseudonym. We require certain personal information to provide you with services and information. If you do not provide us with certain personal information, we may not be able to provide you with access to those services or respond to your request for information.

2.4 We will only collect personal information from you where it is reasonably necessary for us to provide our services to you or to perform our functions or activities.

2.5 We will only collect sensitive information from you with your consent, except in permitted general situations which include:

  • The collection of the information is required or authorised by or under an Australian law or a court/tribunal order;
  • The collection is necessary to address a threat to an individual’s life, health, or safety; and
  • Permitted health situations.

2.6 We may hold your information electronically or physically and have in place appropriate data and physical security measures and protocols to protect that information from loss or from disclosure not contemplated by this Policy.


3. What type of personal information do we collect?

3.1 The type of personal information we may collect from you includes (but is not limited to):

  • Names, address, email, phone numbers, and job titles;
  • Information in identification documents such as your passport or driver’s licence;
  • Tax file numbers (TFNs) and other identification numbers such as Medicare number;
  • Date of birth and gender;
  • Financial information;
  • Details of superannuation and insurance arrangements;
  • Sensitive information (with your consent), such as health information or membership details of professional or trade associations or political parties;
  • Bank account details, shareholdings, and details of investments;
  • Educational qualifications, employment history, and salary;
  • Visa or work permit status;
  • Personal information about your spouse and dependants.


4. How do we use your personal information?

4.1 We will use the information you supply for the purpose of providing you with the service(s) agreed under our engagement and related services, such as accounting or business advisory services, or to meet obligations we may have at law, including in relation to health and safety.

4.2 We may also use the information we collect for our internal business and management processes (for example, accounting or auditing purposes), monitoring and improving our website, keeping you informed about our services and company news, and for any other purposes that would be reasonably expected by you and to allow us to comply with our obligations under the law.

4.3 We may also use personal information we have collected from you for the purpose of marketing our services. If you do not want to receive marketing material from us, you can unsubscribe by contacting us as detailed below:

  • For electronic communications, you can click on the unsubscribe function in the communication;
  • For hard copy communications, you can email us using the details in the ‘How to contact us’ section of our website informing us that you wish to unsubscribe http://www.count.au/Contact-Us.


5. How do we disclose your personal information?

5.1 Your personal information will only be disclosed:

  • To our employees, contractors, consultants, dealers, agents, or advisors as required to provide our services to you or for related purposes;
  • To suppliers and service providers (for example, accounting or auditing service providers or our website hosting service providers) in connection with our provision of services to you;
  • Where you have consented to the disclosure;
  • Where required or authorised to do so under an Australian law, court or tribunal order, or other governmental or regulatory body or agency;
  • In permitted health situations;
  • If we believe that the use or disclosure of the information is reasonably necessary for enforcement-related activities conducted by, or on behalf of, an enforcement body; or
  • In connection with an actual or proposed sale, reorganisation, or transfer of all or part of our business, including as set out in clause 16.1.

5.2 We may use, store, process, or back-up your personal information on servers that are located overseas (including through third-party service providers). The privacy laws in other countries might not be the same as in Australia. However, where we provide your personal information to third parties overseas, we will take such steps as are reasonable to ensure that your information is handled and stored in accordance with Australian privacy laws and this Policy. Currently, we use outsourced service providers in the Philippines, India, and Serbia.


6. Access to your personal information

6.1 You can request us to provide you with access to personal information we hold about you by sending us an email: privacy@count.au (no spam please) or writing to us at Level 1, 45 Clarence Street, Sydney NSW 2000.

6.2 We may allow an inspection of your personal information in person, or provide copies or a summary of relevant documents, depending on what is the most appropriate in the circumstances. Any charge we make for providing access will be reasonable and will not apply to lodging a request for access. Your request to access your personal information will be dealt with in a reasonable time.

6.3 Note that we need not provide access to personal information if a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonable interference with another person’s privacy, or be a breach of the law. If we refuse access, we will provide you with reasons for doing so.


7. Accuracy and correction

7.1 To enable us to keep our records properly, please notify us if you believe that any information we hold about you is inaccurate, incomplete, or out of date and we will take reasonable steps, in the circumstances, to ensure that it is corrected. You can notify us by sending us an email: privacy@count.au (no spam please) or writing to us at Level 1, 45 Clarence Street, Sydney NSW 2000.


8. Our security procedures

8.1 We take your privacy and the privacy of our associated entities and their clients very seriously. We will take reasonable steps in the circumstances to protect any personal information you provide to us from misuse, interference, or loss and unauthorised access, modification, and disclosure.

8.2 We will also deidentify and destroy the personal information we hold about you once our legal obligations cease. Our security procedures are reviewed from time to time and we update them when relevant.

8.3 Please be aware that the transmission of data over the internet is never guaranteed to be completely secure. It is possible that third parties not under our control may be able to access or intercept transmissions or private communications without our permission or knowledge. We take all reasonable steps, in the circumstances, to protect your personal information. However, we cannot ensure or warrant the security of any information you transmit to us. Such transmissions are done at your own risk.


9. Data breach notification

9.1 We are required to give notice to the Office of the Australian Information Commissioner (OAIC) and affected individuals of an “eligible data breach”. This means that if we hold personal information about you, and there is unauthorised access to or disclosure of your personal information, and if you, as the “affected individual” would be likely to suffer serious harm from this access or disclosure, we must notify both you and the OAIC.

9.2 “Serious harm” could include identity theft, threats to physical safety, economic and financial harm, harm to reputation, embarrassment, discrimination, or harassment. The test is whether a “reasonable person” would expect you to suffer serious harm.

9.3 If you are likely to suffer serious harm from a data breach, we will notify you of:

  • The nature of the eligible data breach (i.e., how the information was accessed or disclosed);
  • The type of information that was accessed or disclosed;
  • The steps that we have taken to control or reduce the harm, and those that we plan to take;
  • Any assistance we can offer you, such as arranging for credit monitoring;
  • Anything that we can suggest you can do to assist yourself or mitigate the harm;
  • Whether the breach has also been notified to the OAIC;
  • How you can contact us for information or to complain; and
  • How to make a complaint with the OAIC.

9.4 We will notify you using the same method that we usually use to communicate with you. If it is not practicable for us to notify you personally, we will publish the notification on our website.

9.5 There are some circumstances in which we do not have to notify you of a data breach. These include:

  • Where we have taken remedial action before any serious harm has been caused by the breach;
  • If you have been notified of the breach by another entity;
  • If notification would be inconsistent with Commonwealth secrecy laws; or
  • Where the OAIC declares that notification does not have to be given.

9.6 Depending on the nature of the breach and the harm, we may voluntarily inform other third parties such as the police or other regulators or professional bodies.


10. Identifiers

10.1 We will not adopt as our own any government identifiers you may provide to us such as TFNs and will not store these identifiers on any information.


11. Links to other sites

11.1 We may provide links to other sites for you to access. You should be aware that these other sites are not subject to this Policy or our privacy standards and procedures. You will need to contact them directly to ascertain their privacy standards.


12. Cookies

12.1 Our website may deposit “cookies” on a visitor’s computer. Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies are only sent back to the website that deposited them when a visitor returns to that site.

12.2 Cookies make it easier for you by saving your preferences while you are at our site. We never save personal identifiable information in cookies. Most web browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent.


13. Changes to our Privacy Policy

13.1 From time to time, we may vary this Policy for any reason. We will publish any changes on this website.

13.2 By continuing to use our website and continuing to provide us with your information, you confirm your acceptance of these changes.


14. Complaints resolution

14.1 We are committed to providing a fair and responsible system for the handling of complaints from parties whose personal information we hold. If you have any concerns regarding the way we have handled your privacy, please send us an email at privacy@count.au or write to us at Level 1, 45 Clarence Street, Sydney NSW 2000. We will address any concerns you have through our complaints handling process and we will inform you of the outcome of your complaint within a reasonable timeframe.

14.2 If after receiving our response, you still consider that your privacy complaint has not been resolved, you may refer your concerns to the Office of the Australian Information Commissioner at www.oaic.gov.au.